OrdErinG PoLICy
& dETaiLs
We have been handcrafting Unique, One of a Kind, Functional, Decorative & Wearable Works Of Art for both the private and public sectors for over 20+ years. Please feel free to contact us by email with any questions about an item or your intended order "prior" to placing your order.
Our Online Shopping Opportunities
Are Currently Under "Re-Construction."
We have limited online
shopping options at this time.
We Are Currently Focusing
On Our New Gallery Location &
Our In Person Shows & Retail Shops.
We Intend To Launch More
"Online" Offerings As We Approach
the Spring or Summer Months.
At This Time Our
"Unframed Tiles"
Are Now Only Being Sold
In Person At Our Gallery,
Select Shows & Retail Shops.
As We Move Into The Future
A Limited Number Of
Our "Unframed Tile" Offerings
May Eventually Be Available
For Purchasing Online.
Those Items Will Be Noted As
"Available Now" Offerings,
Not Made to Order Pieces.
- Sorry, We Do Not Accept Custom Orders -
Purchasing Details...
Please Note:
Online orders & phone sales are charged
the complete total for the order,
including shipping and handling fees,
at the time of purchase.
Be sure to supply us with an "active"
Email Address when placing your order.
As a norm you should receive an
Order Confirmation from us within
approximately 2 business days
of your order being received.
This Mission Guild Studio email
will include a recap of the item(s)
you have ordered, your approximate
Lead-Time estimate for the order's
Creation and/or Packaging and Shipping.
You will also receive our contact
information in your confirmation
in the event you need to reach us
or update us in regard to your order.
Availability...
How Soon Will I Receive My Order?
Please be sure to view the
"Product Availability"
and the "About Our"
offerings sections
on each item's page.
These sections provide
important information about
your selection's creation process,
the lead-time estimates and
our packaging & shipping details.
Shipping Time Frames & Turn Around
As a norm our "Available Now"
marked offerings are packaged
and shipped out in groupings,
which take place within
approximately 10 business days
of your order's confirmation.
Lead-Time Applies
Items that are marked with a
"Lead-Time" or "Creation Time Applies"
notation will always have an estimated
time frame for their creation.
Your order's time frame will be noted
for you within the "Order Confirmation" email;
You should receive your email
within approx. two business days
of the order being placed.
Your Contact Information
Be sure to supply us with an "Active"
email address when placing your order.
As a side note, we can always give you
a ballpark idea on lead-times or creation
times in advance of you placing the order.
Please feel free to email us
about the item(s) in question.
As policy the majority of
our orders are shipped insured
via USPS Priority Mail service.
Do You Have Questions about
Receiving An Order For the
"Holiday Gift Giving Season" ?
or a "Special Occasion" ?
Or do you require a
" Special Delivery Time-Frame" ?
If so, please email us Before
placing your order so that we can
discuss options and availability in advance.
We will do our very best to assist you whenever possible.
:: Please ask all questions prior to placing your order ::
Due To The Nature Of Our Work,
We Have Always Had An
All Sales Final Policy.
This policy applies to any
order placed online or
by phone, as well as purchases
made at our shows and also
those made at our gallery shops.
INSURANCE / DAMAGES:
We Carefully Package All Orders
For The Safest Transport.
We Insure All Of Our Shipments
Through The Shipping Carrier.
As Policy the recipient must
contact the shipping carrier
to report any issues
due to shipping damage.
- ThanK You -